The cost of importing a vehicle with Bidmax is easy to estimate thanks to the built-in calculator available on the page of each vehicle. Our platform recognizes the location of the vehicle and, based on this, determines from which port it will be shipped - we have five locations where we pack vehicles into containers. The calculator accurately calculates the costs associated with land transportation and sea freight. Detailed information regarding costs can be found on the vehicle page - on the right side in the desktop version and slightly lower in the mobile version.

For our customers in Lithuania, we provide delivery of the vehicle to a specified address in any region of the country. We regularly, 2-3 times a week, pick up vehicles from Rotterdam. Additionally, we offer the option of delivering cars to other countries, such as Germany, the Netherlands, Belgium, Denmark, or the Czech Republic.

Our offerings are primarily directed to the port in Klaipeda, through which we deliver 95% of our vehicles. It is there that we provide comprehensive customs clearance services and deliver the vehicle directly to the client's specified address. In addition to Rotterdam, upon client request, we can organize shipping to ports in Bremerhaven, Klaipeda, and Gdynia. However, it should be emphasized that in the case of these additional locations, all formalities related to customs clearance and vehicle collection are the responsibility of the client.

The documents related to the vehicle will be sent to you by courier (DPD or GLS) to the address you provided during the authorization for customs clearance. After the vehicle's arrival in Lithuania, we typically need 14 to 30 days for the documents to reach our office and be forwarded to you. The receipt of the documents by our office and their subsequent dispatch will be confirmed by an SMS message.

To check the status of your vehicle, log in to your account on the Bidmax platform and go to the "Transport" tab. In this section, you will find all the necessary information about the progress of your vehicle's transport - from the moment of pickup from the auction, through its arrival at the loading terminal in the USA, container loading, departure and arrival dates, to the container number. Additionally, you will be able to check if the container with your vehicle has already been received by the customs agency in the Netherlands. For some vehicles, there is also the option to track the ship in real-time on a map.

Unfortunately, we do not offer the option to request additional inspections or photos at the client's request once the vehicle is at the port terminal. Photos taken at the terminal are solely intended to document the vehicle's condition upon arrival, rather than to provide a detailed view of damages that might assist in ordering parts. The terminal's additional responsibility is to protect the vehicle from weather conditions as much as possible.

Unfortunately, we do not offer the option to use our export services for vehicles that were not purchased directly through Bidmax. This is necessary to ensure we have full control over the payment process, document circulation, and to effectively resolve any issues without needing authorization from other parties. Purchasing a vehicle through our platform guarantees a smooth and hassle-free execution of the entire export process.